Do you have a physical retail presence? We are primarily an online store, and occasionally participate in local pop-ups, please follow us on social media for the latest information. Additionally, some of our items are consigned at Breakthrough Jordan and Kam Tin ChaDukChang.
Are your items readily available? All in stock items are readily available in our Hong Kong warehouse; Out of stock items cannot be added to cart nor ordered.
What is your shipping standard? Your order will be confirmed in 1 working day after payment is received, and the merchandise will be dispatched within 3 working days after order confirmation.
What is your return policy? In case the merchandise is damaged during transport, kindly send us photos in order to arrange replacement or refund.
Can you ship outside of Hong Kong? We can ship to Macau, Taiwan, mainland China, and other East Asian or Southeast Asian countries. Please contact us for details.
What kind of payment do you accept? FPS and Octopus
