Can I receive my order via Hongkong Post’s iPostal Station? Yes, please use the iPostal Station address as the delivery address during checkout.
Can I receive my order via S.F. Express EF Locker? Yes, please use the EF Locker code as the delivery address during checkout.
Can I pay using HSBC PayMe? Yes, as PayMe users can now make payments to FPS recipients.
What is your shipping standard? We will confirm the order in 1 working day after receiving your payment, and the merchandise will be sent out within 3 working days after order confirmation.
Can you pack each item individually? Striving to be eco-friendly, we usually pack multiple items within an order in the same box/bag. If you need individual packaging for some or all items, kindly specify in “order notes” during checkout.
Can you ship outside of Hong Kong? What payment methods are available? We can ship to Macau, Taiwan, mainland China and other Southeast Asian countries. Kindly contact us for payment details.